The short version: full refund within 7 days of payment if your hunt hasn't been activated yet. No questions asked.
✅ Before activation: if you paid but changed your mind before your hunt went live, email us within 7 days of payment for a full refund.
✅ Duplicate payment: if you were accidentally charged twice, we refund the duplicate in full.
⚠️ After activation: once your hunt is live and playable, the service has been delivered and refunds are at our discretion — but if something was genuinely broken on our end, we'll make it right.
To request a refund, email indiemarketingarsenal@proton.me with your hunt title and the email you paid with. Refunds go to the original payment method within 5 business days.